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Victory 12" Extension Wand VP72

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Product type: Specialist

Brand: Anchor Medical

£54.00

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Description Shipping Returns
The Victory Extension Wand is built to give both the Handheld & Backpack sprayers extra reach. The wand is constructed from non-conductive, non-corrosive materials and accepts all Victory spray nozzles.

Accepted Payment Methods

  • PayPal
  • Debit Card
  • Credit Card

Purchases from anchormedical.co.uk can only be made by those persons over the age of 18. If we discover that an order has been placed by a person under this age, we reserve the right to cancel the order and refund any payments made.

Security

Because Internet security is so important to Anchormedical.co.uk and our customers, our online shop uses the PayPal payment Gateway facility provided by PayPal© (www.PayPal.com). We (anchormedical.co.uk) do not, therefore, store records of credit/debit card details as all transactions are processed by the secure systems at PayPal©. We accept payment using the following credit or debit cards: VISA, VISA Delta, VISA Electron, MasterCard, Maestro, and Solo.

Order Processing

Order Processing

When you place your order online, further to payment clearance you will receive your products via post to the delivery address given.

Orders placed before 1:30pm

Monday - Friday

Processed Same Day

Orders placed after 1:30pm

Monday - Thursday

Processed Next Working Day

Orders placed after 1:30pm Friday

Friday - Sunday

Processed Monday Morning

All postage and packaging charges for delivery are charged per order, not per item.

What should you do if your order does not arrive by the estimated delivery date?

We always try to ensure that your order is delivered on time, however once the order has been dispatched from our warehouse, sometimes delivery can be delayed. If your order has not arrived after 15 working days - please get in touch with our Customer Service Team for assistance.

What should you do if your order arrives damaged?

When preparing your order for dispatch we always do what we can to ensure that your order is safely packaged, if you find any of your order is damaged on delivery - please contact our Customer Service Team as soon as the item arrives and within 3 days quoting your email address, order number and damaged item(s).

What should you do if items are missing from your order?

When preparing your order for dispatch we always double check orders before posting to ensure all items are picked and packed. If for some reason you find your order is missing an item(s) on delivery - please get in touch with us our Customer Service Team as soon as possible and within 3 days of delivery quoting your email address, order number and missing item(s).

Shipping Methods

We currently only Ship within the UK.

Estimated Delivery Times:

Hermes 2nd Class

3 - 4 Working Days

Hermes 1st Class

1 - 2 Working Days

DPD

1 Working Day*

*All postage and packaging charges for delivery are charged per order, not per item.

If you’re looking to return your order, we're happy to help! We offer returns within 30 days of receiving your order, return postage at the buyer’s cost. You can return your product provided it is in its original packaging and in a resalable condition for a refund processed to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original packaging and in resalable condition
  • Returned items must have no visible signs of wear or use

Before returning the item to us we advise that you contact our Service Team as they may be able to offer an alternative solution. You are welcome to return the order to the below address. Please include a note in the returned order with your order details, i.e. order number and delivery postcode:

White Hinge Ltd
FAO Dee Set
Victoria Road
Fenton 
Stoke-on-Trent
ST4 2HX 

 

When returning items to us, please note:

  • Including order details in your return will help speed up the refund process. Once we have received your returned item a refund will be processed within 5 working days
  • Customers are required to cover the return postage cost unless the item is faulty or not in expected condition
  • Unless the returned item is tracked, we will not be able to refund the cost of any lost items
  • If you need to contact our Service Team you can do so here.

Cancellations

As an online shop based in the United Kingdom, we comply with the UK Consumer Protection (Distance Selling) Regulations 2000. This legislation gives UK citizens the right to cancel an order up to seven working days from the day after which the goods are received by them and they have had the opportunity to examine them.

If you wish to cancel an order, written notice of this cancellation must be received by us in the form of a letter, fax or email. If the product has already been despatched, then you will need to return the item in its original packaging before the order can be cancelled. If you require any guidance or assistance please contact us.


What happens when Anchor Medical cancels an order?

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

  • Item(s) not available
  • Difficulty in processing payment information
  • Cannot deliver to address provided

If your order is cancelled, you will receive an email to explain the reason for the cancellation. If you have already paid, your payment will be refunded for the appropriate amount. If you wish to change or cancel your order prior to dispatch, please contact our customer services team with your order number. Please note that we generally dispatch orders within 1 day, therefore it may not be possible to cancel prior to dispatch. In this instance you would have to return your order once received in accordance with our Returns Policy.

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