Orders & Shippings Policy

Accepted Payment Methods

  • PayPal
  • Debit Card
  • Credit Card

Purchases from anchormedical.co.uk can only be made by those persons over the age of 18. If we discover that an order has been placed by a person under this age, we reserve the right to cancel the order and refund any payments made.

Security

Because Internet security is so important to padlocksandmore.co.uk and our customers, our online shop uses the PayPal payment Gateway facility provided by PayPal© (www.PayPal.com). We (anchormedical.co.uk) do not, therefore, store records of credit/debit card details as all transactions are processed by the secure systems at PayPal©. We accept payment using the following credit or debit cards: VISA, VISA Delta, VISA Electron, MasterCard, Maestro, and Solo.

Order Processing

Order Processing

When you place your order online, further to payment clearance you will receive your products via post to the delivery address given.

Orders placed before 1:30pm

Monday - Friday

Processed Same Day

Orders placed after 1:30pm

Monday - Thursday

Processed Next Working Day

Orders placed after 1:30pm Friday

Friday - Sunday

Processed Monday Morning

All postage and packaging charges for delivery are charged per order, not per item.

What should you do if your order does not arrive by the estimated delivery date?

We always try to ensure that your order is delivered on time, however once the order has been dispatched from our warehouse, sometimes delivery can be delayed. If your order has not arrived after 15 working days - please get in touch with our Customer Service Team for assistance.

What should you do if your order arrives damaged?

When preparing your order for dispatch we always do what we can to ensure that your order is safely packaged, if you find any of your order is damaged on delivery - please contact our Customer Service Team as soon as the item arrives and within 3 days quoting your email address, order number and damaged item(s).

What should you do if items are missing from your order?

When preparing your order for dispatch we always double check orders before posting to ensure all items are picked and packed. If for some reason you find your order is missing an item(s) on delivery - please get in touch with us our Customer Service Team as soon as possible and within 3 days of delivery quoting your email address, order number and missing item(s).

Shipping Methods

Order Processing

We currently only Ship within the UK.

  • Royal Mail 2nd Class
  • Royal Mail 1st Class
  • 24 Hour Courier

Estimated Delivery Times:

Royal Mail 2nd Class

3 - 4 Working Days

Royal Mail 1st Class

1 - 2 Working Days

24 Hour Courier

1 Working Day*

*All postage and packaging charges for delivery are charged per order, not per item.